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"LINGERIE" ITEMS CAN NOT BE RETURNED - You may return NEW and COMPLETE bundles ONLY.
- If a bundle is INCOMPLETE, your return WILL NOT BE ACCEPTED.
- You may return UP TO 4 COMPLETE BUNDLES only.
- If your return is valued at $100 or less, you have the option to request a refund or store credit
- If your return value is more than $100, you will be given a STORE CREDIT ONLY which will be applied to your next order.
YOU HAVE 3 BUSINESS DAYS UPON RECEIVING YOUR ORDER TO RETURN YOUR PACKAGE(S) RETURNS WITHIN 4-10 BUSINESS DAYS OF DELIVERY ARE ACCEPTED AND SUBJECT TO A 20% RESTOCKING FEE. YOU ARE RESPONSIBLE FOR ALL SHIPPING CHARGES FOR RETURNED MERCHANDISE
- YOU MUST COMPLETE THE RETURN FORM AND FAX TO (213) 748-5226 ATT: "RETURNS"
PRIOR TO SENDING PACKAGES BACK. - WE WILL THEN CONTACT YOU WITH AN RA# TO BE USED FOR THIS RETURN.
RETURNS WITHOUT AN RA# WILL BE REFUSED AND SENT BACK AT THE SHIPPER'S EXPENSE.
NO RETURNS ACCEPTED AFTER 10 BUSINESS DAYS FROM DATE OF DELIVERY, NO EXCEPTIONS! REFUNDS WILL BE ISSUED WITHIN 7-10 BUSINESS DAYS (MAY BE LONGER DEPENDING ON YOUR BANK) OF RECEIVING THE ITEMS. STORE CREDITS WILL BE ISSUED WITHIN 3 BUSINESS OF RECEIVING RETURNS.
If you have any questions, please contact us at
1-800-866-9070 ext. 104 or
1-213-749-1111 ext. 104
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